Gorekina Anastasia Viktorovna Biography

This information is used to identify and solve technical problems. In order to additional protection against fraudulent actions, the personal data indicated by the user can be transferred to the payment system that makes transactions to pay for orders placed on the website; 4. Agreement of LLC Editororum Address:, Moscow, st.

Polar, d. User use of this Site or the use of services means the consent of the user with general conditions. After the adoption of the general conditions, they will become mandatory for the execution by agreement between the company and the user and will regulate the use of the site by the user or the use of the “contract” services. If the user does not want to comply with the general conditions, he must immediately stop using this site or services.

From time to time, society can change the conditions and positions described below. Visiting this site, the user agrees that his conditions and provisions acting at the time of access are obligatory for the user, so the user should view them every time you visit the site. Lack of guarantees of this site and services are provided “as is”, without any directly expressed or implied guarantees, in the most acceptable law volume.

The company and its licenseds abandon all direct or implied guarantees, including without restriction of the implied guarantees of suitability for sale, compliance with a specific purpose and non -war of rights. The company does not give assumptions or guarantees that the functionality or services of this site will be provided uninterruptedly, without errors, that the deficiencies will be corrected or that a real site or server that supports access to the specified site does not contain viruses or other dangerous elements.

The company does not make any statements or assurances regarding the use of the content of this Site or Services in terms of their reliability, accuracy, sufficiency, usefulness, reliability, etc. The limitation of responsibility. The company is not responsible to the user or any other side for actual, penalty, direct or indirect losses as a result of using the site, services or content of this site or due to the site, services, services described on the site, even if the "society" was informed about the possibility of such losses.

If the user is dissatisfied with any element of the site or services or any of the stated conditions, the only and exclusive means of protecting user rights is to stop using the site and services. Services, a site and all materials posted on the site, including text, photographs and other images, sound, data, software, graphics and logos, belong to the company or its licensers and are protected by the laws of the Russian Federation and other copyright countries, including in the form of compilation or database, trademarks, databases and other intellectual property, as well as international agreements and conventions.

User use the site can upload and print only one copy of the content of this site for personal, non-profit use or in connection with the user acquisition of any products of the company, provided that there is also without changes in all information about copyright and trademarks. The user consent to compliance with all applicable copyright laws, trademarks and other intellectual property laws, as well as all additional notifications, instructions and restrictions on copyright and trademarks given in any section of the site.

If this paragraph is not stipulated otherwise, the user does not have the right to: I copy, reproduce, in any way change, correct or distort the site, services or some part of them; II to sell, demonstrate, distribute, publish, transmit, transfer, or in some other way to distribute or transmit a site, services or some part of them to any individuals or legal entities; III create derivatives based on the site or services; or IV conduct engineering analysis, decompile or disassemble, except in cases, in an explicit form of any software applied by applicable law, used within the site or services.

The use of hyperlinks Society is not responsible for the content of other Internet sites, including websites through which the user could access this site or to which the user could move from this site. The company does not bear any responsibility in connection with such sites or links.If hyperlinks are provided on a third party Internet site, this is done with the best intentions and with the conviction that such a website contains or may contain a material related to the content of this site.

Such a hyperlink does not mean that society has checked or approved the appropriate website of the third party or its content or that it expresses approval, sponsor or maintains affiliated relations with such an Internet site, its owners or providers. Jurisdiction by the user of this Site and the effect of these conditions and provisions are regulated by the legislation of the Russian Federation.

The courts of the Russian Federation have exclusive jurisdiction in relation to all disputes arising in connection with the use of this site. Visiting this site, the user unconditionally agrees to obey the jurisdiction of the state courts of the Russian Federation at the location of the company. The direction of information through the site means the user consent to the processing of the provided personal data in the amount in which they were provided by the company, in the manner and on the conditions determined by the legislation of the Russian Federation, in any way provided for by the company and or established by the legislation of the Russian Federation.

The purpose of the processing of personal is the provision of services and its partners of the services, as well as informing about the services provided by the company and its partners and the products sold. In case of recall of consent to the processing of its personal data, the company will terminate their processing and destroy the data within a period not exceeding three working days from the date of receipt of such a review by the company.

The review of consent to the processing of personal data should be carried out in writing. The company can attract a third -party organization to assist the requested information, products and services to you. In such circumstances, measures will be taken to ensure that the user’s personal data is stored in strict accordance with the policy of maintaining the confidentiality of the company and are used only to fulfill the user's requests.

The society does not sell and does not disclose the user's personal information to third parties so that they can sell their products or services to the user. Data, automatically collected domain name and IP address of the user are recorded automatically. These data are not personal information and do not identify the user as an individual; They contain only information about the computer used to view the site.

Such data are used to establish at what point of the globe a site is used to ensure the completeness of coverage, as well as to analyze the crossing by links in order to better understand the features of the use of the site. The society does not establish a connection between such automatically collected data and personal information about specific people. Nevertheless, personal information can be collected unintentional using automatic functions of commercial software of the third party used to ensure the operation of the servers of the company.

If it turns out that there was such a collection of information, reasonable measures will be taken to remove these data from the systems of the company. Chats, ads and thematic conferences if at some point in this site any chat, ads or forum, thematic conference, etc. will work on this site. The company is not responsible for the use of any information provided by the user to the specified parties through chats, premises, thematic conferences and other means of communication of this site.

Security Society implements politicians, rules and takes technical security measures to protect personal information under the control of the company, in full accordance with the legislation to ensure confidentiality and defend data, which applies to jurisdiction applicable to the site. Safety measures have been developed to prevent access, improper use or disclosure, change, illegal destruction or accidental data loss.

Children are not intended for children and are not focused on them. Society deliberately does not collect the information coming from the children. However, the software used to maintain the work of this site does not automatically distinguish visitors under the age of 18 from other users, so the company requires that people under the age of 18 receive the consent of the parent, guardian, teacher or librarian to view this site.

If the society discovers that the child has posted personal information on this site, he takes reasonable measures to delete such information from the company's files. The conditions of use, notifications and new editorial offices of politics if the user decides to visit this site, visit and any dispute regarding the preservation of confidentiality are regulated by these general conditions.The company retains the right to make changes to this policy without notifying users.

If the user continues to use the site after making changes to this policy, this means that the user accepts such changes. The procedure in the event of technical problems that exactly need to report on the technical problem: indicate the topic of the request. The topic should reflect the brief essence of the problem. Examples of topics: error when filing an article to the journal; It is not possible to generate an agreement; I can not enter the portal; What topics do not need to write: “Error!

This will not accelerate the application, but will require more time to process it. Describe the problem. The more described the problem, the easier it is to understand its reasons. What needs to be indicated: what did you do before the problem arose: completed the entrance to your personal account; What the result you expected: a personal account should have opened; What result did you get: such and such an error arose, a window with the text, etc.

In the signature, indicate the name, name of the organization, city, contact phone number for communication. How often appears; Attach a screenshot of the screen with an error, if possible. The volume of the message sent, including all applications to it, should not exceed 15 MB. Otherwise, your letters will be cut off by the system; Indicate the address of the domain on which you work.

As you do not need to write appeals, such appeals are considered last: “Nothing works! Urgently fix it! When will it work again? Call me! How many appeals should you write? It is necessary to adhere to the Rules "One Error - one request in support." If you have two different problems - “correct the content” and “place a fresh issue of the magazine” - make two applications. You cannot create several appeals devoted to one problem more than once every two hours.

Repeated applications slow down the work of technical support. Application processing time? Tasks are performed in a live queue, usually the performance of work takes from several hours to three to four days. Please do not write to the completed and closed tasks, even if this word “thank you”. We are very pleased, but this makes a mess to the system of reports and management of tasks. Please clearly formulate your question or task.

Service employees often immediately take the task of work, and therefore numerous adjustments lead to at least a slowdown in work, and at the maximum to errors. Where to report on technical problems?